A leading IT Security software republisher and distributor supplying resellers across Australia, New Zealand and throughout the Asia Pacific region, SMS eTechnologies prides itself in working with highly reputable and successful vendors whose priorities are cutting edge technology and innovation. Our range of industry leading products cover both Consumer and Business markets, with sales teams focused around the practical and strategic needs of specific segments.
With headquarters in Melbourne, Australia, SMS eTechnologies also has offices in Sydney, Brisbane, Perth, Adelaide, Auckland and a dynamic team of more than 40 staff who are extremely passionate about the products and solutions we provide.
An SMS eTechnologies' hallmark is local technical support. This local support is provided to the Australia/New Zealand market from helpdesk consultants based in Melbourne and Christchurch. Having dedicated support staff locally based, our partners and customers can always be sure they have "on the ground" support and won't be having to deal with an offshore call centre.
Sales staff are strategically aligned, with Retail, Enterprise and Independent Channel teams focusing on the differing requirements, business sizes, sales volumes and solutions requirements of our customers. The sales staff are experienced at working with customers and partners to achieve mutually benefical outcomes.
Established Reseller Network
An established and well developed partner and reseller network provides us with extensive market reach, with a Partner Portal bringing new depth of opportunities and support to our resellers.
With growing emphasis on eCommerce, we also have a dedicated eCommerce and Web Services team who will continually finetune online offerings.
SMS welcomes feedback and uses it to shape the way our relationships work with vendors, partners and customers. While there are set processes in place, we are happy to listen to suggestions and input as to how things could be made more effective.