Solutions are only really solutions if they make managing your business easier and play a meaningful role in increasing your bottom line. Key to our innovative solutions is that they are easily usable, highly relevant and competitively priced. Plus, where they are specially customised for a business requirement, we ensure they are tested in a secure environment prior to implementation.
The SMS eTechnologies' business model runs on an integrated approach, with local, in house support and MIS expertise playing an important backup role to the SMS sales team – both pre and post sales. Our specially trained and knowledgeable account managers have extensive industry experience and are well placed to guide and assist with queries on the products and services that we distribute. Our account managers are experienced at analysing business requirements and then customising solutions to fit -- not the other way around.
Local Support Solutions
There’s nothing worse than needing assistance and being forwarded to a foreign call centre that doesn’t understand your problem or speak your language. SMS focuses on providing locally based support solutions at hours that correspond with when you need assistance. Different levels of support are available.
Smart Products: Smart Solutions
SMS is selective about the products we distribute and extensive testing is done by our technical teams to ensure that not only are they sound, but that they practically meet requirements such as cost effectiveness, suitability for different business sizes, and the ability to scale as your business grows. We are also careful to compare our products with anything similar in the market so you will always be sure you’re getting features and value that compare very favourably with competitor products or are unique and unavailable elsewhere.
The SMS Partner Portal aims to make life as a partner as easy as possible. With all the information partners need in one location, they can log in to download marketing information, view commission trails, make a small emergency order or simply to see a record of sales.